Contact Us 

BOOKINGS DURING COVID 19 

Due to Covid-19 guidelines the majority of our bookings are now being taken by email.  If you are looking for a booking for TODAY please phone us (between 10am and noon or 3pm and 5pm are the best hours to get through).  If your booking is for another day please send us an email.  Your will need to tell us:

- your name

- your telephone number

- your email address 

- the date you are looking for 

- the time you are looking for  

- how many seats you require (maximum 6)

- if you are celebrating anything  

You can use the Get In Touch form on this page or email us directly at info@el-greco.co.uk

We endeavour to respond to ALL emails within 24 hours.  We are aware that, depending on the security system you have installed on your computer, sometimes our emails go into junk mail boxes - so please keep an eye on your junk mail just in case.  

 

Other things we think you should know about coming to

El Greco in these Covid times: 

 

All customers are now required to wear face coverings at all times in restaurants when NOT actually seated at a table - ie on arrival, on departure, when going to the toilet. 

Hand sanitiser is available at each entrance and exit and other key points within the restaurant.  There is also a hand sanitiser dispenser on EVERY table in the restaurant.

All customers are now required to be actually off the premises by 10pm. This is not "last orders" time and there is no "drinking-up" time.  We would never normally dream of asking customers to leave until they were ready to go, or even send a bill to a table until requested,  but bills will now have to be issued by 9.45pm at the latest to allow for time to pay and vacate the premises.  If you need us to pack up your pud or whack a cork in your unfinished bottle of wine - just ask! 

The maximum booking we can now take is 6 persons.  We are NOT permitted to take larger groups - not even if they are spread over various socially distanced tables and booked under different names.  Different rules apply for weddings and funerals.

With significantly reduced capacity in the restaurant because of new and existing Covid rules booking in advance is more important than ever and flexibility on times available is more limited than ever.   As a guide, most evening tables for 4, 5 and 6 people will be either at 5pm or 7.30pm to allow for time to eat and sanitise tables. Tables for 2 and 3 people will generally be at 5pm, 6pm, 7pm and 8pm. 

Tables will generally not be available until their booked time, so coming early may result in you being asked to come back later. Unfortunately, we are currently not able to offer an inside waiting area or a pre- dinner drinks service as our bar is closed due to the covid restrictions. Also, If you are going to be late we ask that you phone and let us know so we can advise if we are still able to accommodate you.  Tables will not generally be able to be kept for more than 15 minutes to allow enough time for you to eat and then for us to sanitise the table and chairs before the next customers.

Tables for 4, 5 and 6 persons are generally allocated for a maximum of 2.5 hours.  Tables for 1/2/3 people are generally allocated for a maximum of 2 hours. This should give you enough time to eat in a relaxed way and still leave time for sanitisation of tables and chairs between customers. 

Please do not attend the restaurant if you have any Covid symptoms. If you do need to cancel, for whatever reason, please do let us know.  It will  enable your space to be allocated to someone else.  It was also ensure that your name and contact details are removed from our records  - we are currently required to keep customer details for 21 days for Track and Trace purposes. 

Customer toilets are available.  They are cleaned regularly.  Customers on the ground floor are asked to use the toilet (also disabled and baby change) on the ground floor. Customers on the first floor are asked to use the toilets on the first floor. 

Unfortunately, we are currently unable to offer our famous Greek nights and Greek dancing shows    

 

We apologise for the formal way in which all this sounds - going out for a meal should be a relaxed and pleasurable experience - and we promise that we will do all we can to ensure that is still the case...but we also feel it is important that we are open and transparent with our customers as regards the Covid rules and the protocols we have in place.  We are all in this together and we all have to do everything we can to keep everyone as safe as we can.

 

Worried about coming into a restaurant at the moment?  

Why not think about coming at lunchtime for a meal instead.  We are open from noon every day. Now summer is over and the schools are back this is a much quieter time in the restaurant. Or maybe even consider a mid afternoon booking.  This is the quietest time in the restaurant and particularly good for people a little more nervous about going anywhere with people at the moment.

Whatever you decide, we look forward to welcoming you soon to El Greco


Get in Touch

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Find Us

27 Rother Street
Stratford upon Avon
Warwickshire
CV37 6NE 

Telephone 

01789 290505